How do I place an order?
The preferred method of placing an order is via email. We do not have an automated system to place orders as there are too many variations to consider for an automated system to work. Emailing is the best way way to place your order or ask questions as we are often unable to get to the phone while working on orders. You do not have to submit a drawing or silk selector design, you can simply tell us what you would like. While you do not have to submit the actual form, we do need to know the information it asks for. If you call and we do not answer, please leave a message so that we can get back to you.How do I pay for my order?
Once your design is finalized we just need your billing and shipping address and we will email you an invoice that you can pay securely online. You may also mail a check.Orders must be paid for in full before they can be started.
How long will it take to receive my order?
It usually takes about 2-3 weeks, depending on the time of year.Do you offer an expedited service?
Yes we do. The cost for the rush service is 40% of the total and takes a few days rather than a couple weeks. Shipping is not included in this cost.Do silks come in differnt sizes?
No, silks only come in one size. The approximate size is about a mens large. They are oversized to fit over the flack vest that must be worn in addition to be long enough to stay tucked in.Do you have costume silks?
While they may be worn as costumes, they are all made the same and only come in one size. We do not have children's sizes.I like a design in the silks gallery, can I order the same exact thing?
No. The silks in the gallery are silks we've made for other people, we will not duplicate a design. The gallery is just to give you ideas of what different colors and designs look like.What is your return policy?
Because all of our products are made to your specifications there are no returns. Be certain that your design, style and color are correct before placing your order.Do you offer embroidery services?
No, we do not. All of our designs are appliqued, not embroidered.Do I have to register my silks?
If you are planning on racing in New York you must register your silks with the New York Jockey Club. For more information on registering your silks in New York see our Racing In New York Page.If you are not racing in NY you do not have to register your silks.